Shipping policy
🇺🇸 SHIPPING WITHIN THE UNITED STATES
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Free Express Shipping on Orders $50+
We offer free express shipping (2–4 business days) on all U.S. orders over $50.
For orders under $50, a flat rate of $2.99 applies. -
Processing Times
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In-stock items ship within 2–4 business days.
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Preorder items ship within 5–21 business days, depending on availability and production.
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Orders placed over the weekend will be fulfilled the next business day.
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Combined Orders (Preorder + In-Stock):
If your order includes both in-stock and preorder items, they’ll be shipped together once everything is ready. You’ll receive tracking info as soon as your order ships.
⏳ PREORDERS & MADE-TO-ORDER ITEMS
We occasionally offer items for preorder to help reduce waste and better serve your preferences. When you place a preorder, you're reserving a piece before it's officially in stock.
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Preorders typically ship within 5–21 business days.
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You will be charged at checkout and notified once your item is shipped.
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Your support helps us produce intentionally and sustainably.
🔄 CHANGES & CANCELLATIONS
Need to make a change? Please reach out immediately — we process orders quickly and can't guarantee changes once your order is in fulfillment.
Email: info@commitmentcare.com
📦 LOST OR MISSING PACKAGES
If your package is marked as “Delivered” but you haven’t received it, please first check with your local USPS carrier. If it’s still missing, contact us — we’ll do our best to help.
Please note: We are not responsible for packages lost or stolen after delivery confirmation.
not limited to: Hiding or destroying mail also constitutes mail theft, as does the purchase, receipt, or possession of mail that one knows was stolen.